Privacy Policy

Last update: February 25th, 2020

Officelock takes your privacy very seriously. Therefore, we have established and implemented this Privacy Policy in which we describe what information we collect and how we use it. We recommend that you read this Privacy Policy carefully to make an informed decision about whether you want to use or continue using Officelock Sites, Officelock Applications (“apps”), and/or Officelock Services.

After reading this privacy statement you will have learned that:

  • We collect certain information to offer you the Officelock Services;
  • We take security measures to safeguard this information;
  • We use this information to enhance your use of the Officelock Services, to improve these Services, to make them easier, better and more relevant and to keep you informed about news regarding Officelock;
  • We will not share personally identifiable information about you with third parties.

1. What is Officelock?

Officelock (“Officelock”, “we”, “us”, or “our”) is a provider of Sites, Applications (“apps”), and Services, collectively called “Officelock Services” or the “Service”. Officelock is established in Amsterdam (the Netherlands) and is listed as a registered trademark of Ebuddy B.V. at the Dutch Chamber of Commerce under number 34211186. The manner in which your personal details are saved and used has been reported to the Dutch Data Protection Authority.

2. Children and minors

It is important that, depending on the country you are in, special legal rules may apply to children and minors. If you are under sixteen (16) years of age you should discuss this Privacy Policy and the Terms of Use with a parent or legal guardian and ensure that they agree with these before using any of the eBuddy Services. If you are under sixteen (16) years of age and you do not have this consent from a parent or legal guardian, you should not use any eBuddy Services. Please be advised that in your country of residence other age restrictions may apply. No part of the Service is directed or structured to attract children under the age of thirteen (13). Officelock does not intentionally gather information from visitors or users who are under the age of thirteen (13).

3. The information collected by eBuddy

When you use the Service, you may provide certain information (such as your name, phone number, email address, and phonebook contents) to Officelock. Depending on the type of Officelock Service, this information may be transmitted, stored and used to provide you and other users with a better experience.


When you use XMS you may provide us with your name, phone number, email address and allow us to access your address book. Your phone number may be verified by sending you a verification code in an SMS text message. A copy of your phone address book will be transmitted to and stored on our servers and used to provide you and other users with Suggested Contacts (see below). The transmission of your phone address book will be done in an encrypted manner, and the names, phone numbers and email addresses will be stored in encrypted format.

Private messages

When using the Service you may exchange private messages (including, but not limited to text, images, videos, locations, contact details) with other users. These messages may be temporarily stored by Officelock in order to be able to deliver them to the intended recipient(s). For example, when a recipient cannot be reached, the message may be stored on a server until the recipient uses the Service. We will delete the messages from our servers after successful delivery to all intended recipients. Please note that the message may be stored in the Officelock application on your (mobile) device, and may be saved, modified, used or transferred by the recipient.

Automatically generated information

Officelock also collects “Automatically Generated Information” about your behaviour during your use of the Service. This information may include IP addresses, type of browser, browser settings, date and time, what features you use and for how long, “cookies”, the type and unique number of the device you use to access the Service and your mobile operator and other information regarding your use of the Service. Furthermore, we also store some of the information that provided by you when using the Service, such as pictures you send through Officelock, your own display picture, display pictures of your contacts/buddies and customized emoticons.


Like many websites, Officelock employs “cookies” to allow us to provide information which is targeted to your interests and to make your experience of Officelock more convenient. Cookies are small bits of electronic information that a website sends to a visitor’s browser and/or mobile device and are stored on the visitor’s hard drive and/or mobile device. We use cookies for the following purposes:

  • to store a user’s Officelock ID log-in identity so that your session won’t expire unless you actively log out;
  • to store a user’s Officelock ID log-in identity so that the log-in box is already filled upon your next use of Officelock;
  • to serve you relevant advertisements based on non-personal information such as your age and gender and also to ensure you will not be served the same advertisement too often;
  • and to ensure that the Officelock service is protected.

You may refuse the use of cookies by selecting the appropriate settings on your browser and/or mobile device, however, if you do this, you may not be able to use the full functionality of the Service. If you do make use of cookies, make sure that you log out if you leave a public computer. Also keep your password secret in order to avoid others using your eBuddy ID without your consent.

4. Use of the information collected

Officelock will use the information it collects for the following purposes:

  • to enable you to use the Service and to enhance your experience;
  • to send information to you about other Officelock Services, or promotional actions of Officelock;
  • to draw up statistical and demographic data rendered anonymous and used for performance monitoring;
  • to serve you relevant advertising;
  • to provide your information to third parties pursuant to legal obligations.

Use of collected information by OFFICELOCK

As a general matter, we use the information we collect, to provide the Service to you. We will also try to enhance and personalize your use of the Officelock Services based on this information. Officelock may offer you targeted advertisements based on for example your age, gender and type of device. In addition, Officelock wants to keep you informed of developments of the Officelock service and of any promotional actions by Officelock. We may ask you to participate in surveys in order to help us enhance the Service. Officelock uses the information it collects for statistical purposes and for reporting. This allows usfor example to monitor performance and detect technical problems. All analysis is done in an anonymous, aggregate manner, such that no part of the data can be traced back to individual users.

Verification SMS for OFFICELOCK

To verify your phone number in the XMS application we may send you a confirmation SMS. Officelock will not charge you for this confirmation SMS. Please note that depending on your country and operator, standard message and data rates may apply. The companies that provide Officelock with the SMS gateway are contractually bound to use your number exclusively for the confirmation SMS.

Use by third parties

Without your explicit consent Officelock will not sell, rent or share your personal details to any third parties for marketing purposes. Officelock can, however, provide anonymous information that cannot be traced back to you. In aggregated form, statistics can be provided to third parties. Please be advised that Officelock never shares Officelock ID log-ins, email addresses, passwords, or phone numbers with third parties, unless it is necessary for use of the Service. Officelock may disclose the information we collect if we believe that:

  • we are obliged to do so pursuant to legal provisions; and/or
  • we are forced to do so as a result of a legal case; and/or
  • it is necessary for the protection of our own rights or property; and/or
  • it is necessary to protect the personal safety of our users or members of the public

Web analytics

Officelock uses a Google Analytics analytics that uses cookies, which are text files placed on your computer or mobile device, to help the website analyze how users use the Service. The information generated by the cookie about your use of Officelock (including your IP address) will be transmitted to and stored by the services on their servers in the United States. Google and Quantcast will use this information for the purpose of evaluating your use of the Officelock Service, compiling reports on for us and providing other services relating to Officelock activity and internet usage. Google and Quantcast may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google or Quantcast’s behalf. Google and Quantcast will not associate your IP address with any other data held by Google. Google’s use of this data is governed by the Google Analytics Terms of Service ( and Privacy Policy (

5. Protection of information

Officelock will take reasonable technical and organizational measures to protect the information we collect against loss, misuse or any form of unlawful processing. Information on Officelock servers is stored in a secured manner and access is limited to authorized employees only. However, it is important to note that we cannot eliminate all security risks associated with data transmission and storage.

6. Sale, merger or bankruptcy of the company

In the event of a further growth and development of Officelock it may be that one or more parts of the assets of the company are transferred to a third party or that Officelock merges with a third party. Also, in the unlikely event of a bankruptcy, insolvency or reorganization, parts of the company may be transferred to a third party. In those cases, the information we have collected may also be transferred. In such an event, we make every effort to ensure that the entity that gains control over the information will commit to at least the same level of protection as described in this Privacy Policy.

7. Transfer to countries outside the EU

It may be required for technical and operational reasons that the information we collect, including your (personal) details are transferred to servers in the United States or other countries outside the European Union where the regulations in the field of privacy protection might not provide the same protection as in the European Union. By using the Service you are giving your consent to this, in so far as your consent is necessary. Notwithstanding the above, Officelock will use reasonable endeavors to ensure that the necessary measures and relevant controls are in place in order to protect the confidentiality and security of the information we collect, including your (personal) data.

8. Viewing, changing or removing your personal information

You can always request to view the personal information we have collected from you and if necessary change them. If you want to know which details eBuddy has recorded about you or if you want to change details which you cannot change in your account, you can contact our customer service via You can also request us to remove your personal details from our servers. Please note that we may be required by law to store the information we collect, even after you have terminated your use of the Officelock Services. For technical reasons, it may be impossible for us to determine whether you have stopped using the Officelock Services. For the mobile applications, it may also be impossible for Officelock to determine whether you have deleted the application. In such cases, we reserve the right to remove your account and the information you have provided us if you have not used the Service for an extended period of time.

9. Scope of Officelock’s responsibility

You may arrive at the Officelock Services from another website. The Officelock Services may contain hyperlinks or hyperlinks may be offered to you by other users or third parties, by which you leave the Service and go to the websites of third parties. Officelock has no power over the websites of third parties to which you are linked to or from. It may therefore be the case that a different privacy policy is applicable for the use of these websites of third parties. This Privacy Statement only relates to information collected through the Officelock Services. Officelock does not accept any responsibility or liability for (the operation and/or contents of) websites of third parties. Via Officelock Services you can share information about yourself with others. You yourself are responsible for the information you spread via the Officelock Services. Officelock does not accept any responsibility or liability for this.

10. Changes to the privacy policy

This Privacy Policy will be periodically revised and may be changed with or without notice. The updated Privacy Policy will be posted on the Officelock Websites. By using or continuing to use the Service you agree to review the Privacy Policy periodically such that you are aware of any modifications. If you do not agree to the Terms of Use or this Privacy Policy, you should not use any of the Officelock Services.

11. Questions about the privacy policy

If you have any questions about this Privacy Policy, please send an e-mail to

12. Applicable law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Netherlands. © Copyright Officelock 2020